A year or so ago, I bought my friend Alex a present from the Hammacher Schlemmer catalog. The product was actually from a client that my wife was doing work for and it happened that I found it for the cheapest price on their website.
Since then, they have sent me a catalog every month with their latest offerings. Their motto is:
“Offering the Best, the Only and the Unexpected for 164 years”
If you are not familiar with them, then you can check out their website at hammacher.com
In short though, they offer unusual gifts and household items.
I have never ordered anything from them since. However, every single month when I receive their catalog, I always read it cover to cover.
For two reasons:
1. I am a bit of a gadget freak and enjoy seeing the gadgets that they have.
2. Their copywriting is first-class. Even with products which I never knew that I wanted, I feel that I do want!
Sidenote: The reason why I haven’t ordered anything from them since is because I always ask my wife what she thinks and she gently explains that we probably don’t need a Headache Wrap (or whatever my fancy is) as neither of us suffer from headaches!

Anyway…
What I want to do, is to take a look at some of the products which Hammacher Schlemmer has and how they write their descriptions. After you take a look at a few, you can clearly see that it is not coincidental how they are written. And hopefully, you will be able to use this takeaway for your own copywriting.
On purpose, I have tried to choose products which I clearly wouldn’t have a use for, so that we can see how persuasive they are.
Number 1: The Stainless Steel Wallet

What more could you want than a stainless steel wallet?! Haven’t you ever thought:
“Wouldn’t it be amazing if there were such a thing as a stainless steel wallet? I would definitely pay $60-$100 for it!”
Well, yeah. Nor have I. But yet, they have been selling it in this catalog ever since I have received it, so it must be selling very well or else they would take it out.
TITLE: THE STAINLESS STEEL WALLET
For every item, they use the word “THE” before. I am certain this is not coincidental. They are trying to convey that there may be other stainless steel wallets out there, but this is THE one that you want. A bit like Coca Cola is the REAL thing.
FIRST THREE WORDS: This is the
These three words aren’t used at the beginning of every item in the catalog but seems to be the majority.
FEATURE: This is the wallet woven from flexible stainless steel fabric
BENEFIT: with a hand as smooth as silk and a strength that surpasses leather.
Do I care that it is smooth? Well, silk sure feels nice and a wallet that feels like silk also sounds really great
And strong? Well, hell yeah! Leather is strong and this is stronger than leather so must be good 🙂
COOL FACT 1: 25,000 stainless steel threads
COOL FACT 2: Three times thinner than a piece of paper
BENEFIT FROM COOL FACTS 1&2: lacks the inherent bulk of other wallets and fits into a front pocket
BENEFIT: Impervious to stretching
BENEFIT: Resistant to corrosive salts and acids
COOL FACT 3: the stainless steel is the same metal fabric used in architecture and aerospace applications
BENEFIT FROM COOL FACT 3: for its unsurpassed durability
Then it goes on to list a few features that consumers want to know.
As I mentioned before, it has been in their catalog for a long time so is obviously selling well. And I think you can see why. Is perfect as a unique gift for any man. And someone may also buy it for themselves as it is sure to make a great conversation piece.
“Fancy looking at my 25,000 stainless steel threads which are three times thinner than paper?” 😉
Or you could buy it from Amazon instead for $12.95 instead of $69.95!

Number 2: THE SANDLESS BEACH MAT

Aah. Now here we have something. For those people who go to the beach and don’t like sand. 1 sec…if you don’t like sand, why not go to a swimming pool?!
Or shake off the sand?
TITLE: THE SANDLESS BEACH MAT.
Once again, notice use of the word ‘THE’. Seems to insinuate that there are no others which may be as good.
FIRST FEW WORDS: Developed for military use, this is the beach mat that is impossible to cover with sand
So here, they didn’t start with “This is the”, but did put it after the first ‘,’
They have managed to fit in the fact though that it was developed for military use. Seems to insinuate that therefore it must be good as the military spends major money to make sure that ‘lives are saved’.
Then they say that it is impossible to cover with sand. I find this something that is a bit strange. I would tend to bet that if you were to pour a whole truckload of sand on it at once then it would cover it. In addition, I later found out that it doesn’t work so well with wet sand either.
COOL FACT 1: Used in military operations to contain sand and dust when military helicopters land and take off
COOL FACT 2: mat is made from two layers of patented wove polyurethane
BENEFIT: instantly filter sand to the beach as soon as it falls on its surface
How great is that? It first gives me two facts that are definitely very impressive on the surface, but dig a bit deeper and, well, kinda irrelevant. The benefit however does matter to me and I believe it because of the facts. Reminds me of the study about the queue for the photocopy machine where someone is able to skip line more often if they give a ‘reason why’. ie. “Can I cut in line because I am in a hurry?” was way more successful than “Can I cut in line?”
It then goes on to give further features which a purchaser would want to know in order to make a buying decision.
And this could be your’s for $70!
Now, personally I would have improved this description by agitating the problem.
For example: Do you get annoyed when you go to the beach and there is sand on your towel? How about when you kids complain about getting sand in their food? etc.
But who am I to talk 😉
So, you fancy buying this towel? Well, you could also pick one up from $24 at Amazon…

So, let’s get down to the Nitty Gritty.
I actually think that the way that they write their descriptions are incredible. And have no doubt that they are constantly testing and tracking the changes. It wouldn’t even surprise me if they split test different descriptions in the same catalog between different customers.
There really is a lot that we can learn about copywriting that we can apply to our own businesses.
As John Carlton speaks about, what they really zone into is the ‘hook’ and then the story of that hook.
We don’t really care whether the military uses it (unless we are buying a gun)
We don’t even care whether there are 25,000 threads being used or 10,000 threads.
The point is, that they find something unique about the product and then use that to create an incredible story.
Think about how you can do that in your own marketing…
Keeping it real in an unreal world,
Ben Shaffer
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